If you are a manager or marketer, I’m sure you have heard of customer loyalty. However, do you pay close attention to it? About a year ago, I was one of the managers who only focused on getting new customers. What I did most of that time was drawing up plans and strategies to attract […]
Customer satisfaction has always been crucial to every business. It decides not only customer loyalty but also your business differentiation. In another way, it is precisely a key to a business success. However, not many executives and managers have created a good enough satisfaction for their customers. I used to be very insecure about this […]
Greetings are the first and foremost thing to do in forming relationships. If you are managing or working in a restaurant, they can be considered one of the most important factors because they decide good or bad impressions as well as feelings of customers. If you can do greetings well, massive profits will come in […]
