• Home  / 
  • What makes customers’ complaints so important
Tag Archives for " What makes customers’ complaints so important "

What makes customers’ complaints so important?

What makes customers’ complaints so important?

About two or three years ago, a survey conducted by National Retail Merchants Association indicated that 14 percent of unsatisfied customers stop buying from a business because their complaints were not adequately solved. And one client is more likely to tell people around him about his claims rather than to tell you, the business manager. Therefore, […]

Continue reading