Common mistakes to avoid when choosing a POS system (part 2)
In part 1 of this topic, I pointed out 3 common mistakes when deciding on a point of sale software to employ. They are insufficient what your business needs, making hasty decisions before researching or trying and focusing too much on the technical features leading to neglect the others. In the part 2 of this post, I will focus on 4 other common mistakes:
- Insufficient staff training
In fact, it is essential that your staffs are familiar with all of the systems operations within our organization to maximize efficiency and improve productivity. Because your employees are the ones who directly experience to process sales, manage inventory, print barcodes, etc. However excellent your POS system may be, poorly trained users can quickly render it useless, resulting in customer dissatisfaction or profit loss. Therefore, training your staffs before installation is the key making your system gradually become proficient at even the most advanced capabilities.
- Incompatible hardware
Many company when choosing a new point of sale platform to implement forget that it is not a stand-alone mechanism. In fact, to perform smoothly and efficiently, it need to interface with hardware that you currently own.If you doesn’t choose a system that are compatible with your existing hardware, setup can be very costly and frustrating or lead to errors. Shortly, do not assume that anything will work without confirmation from your sales representative.
- Skipping the reference check
It’s better to ask for references than selecting based on a POS system’s website or brochure. Learn from real clients or companies in the same industry and ask them how the point of sale system is working out for them.
If you skip this step, you could miss chances to have valuable insights and comments from real customers. You need to collect feedback from actual clients to really know whether a POS vendor is suitable for you.
- Choosing The Wrong Partner
.Buying a POS system hava many features like getting married. You must know who you are going to be dealing with for a long time. You must know if they are going to be there “through thick or thin”. And, you certainly must know that they are the “Mr. Right” partner for you, will continually improve your profits.
Many companies on the market sell POS system and you need to make right decisions choosing the most suitable and outstanding one. RockPOS have been in the market for years and it have vast number of advantages and . It could be your perfect partner to successfully take the new point of sale system into action.
Above are 4 common mistakes to avoid, if you are interested in this topic, you can review the old post about other 3 mistakes here: Common mistakes to avoid when choosing a POS system (part 1)