Category Archives for "Business knowledge"

What makes customers’ complaints so important?

What makes customers’ complaints so important?

About two or three years ago, a survey conducted by National Retail Merchants Association indicated that 14 percent of unsatisfied customers stop buying from a business because their complaints were not adequately solved. And one client is more likely to tell people around him about his claims rather than to tell you, the business manager. Therefore, […]

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What makes customers satisfied

How to make your customers satisfied

Customer satisfaction has always been crucial to every business. It decides not only customer loyalty but also your business differentiation. In another way, it is precisely a key to a business success. However, not many executives and managers have created a good enough satisfaction for their customers. I used to be very insecure about this […]

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Customer Centric Strategy: 4 examples which can change your business forever

Meta: Customer centric strategy will be the top tendency in the next few years. This post is published to offer you 4 quick advice of customer centric strategy examples.IntroductionThe voice of your clients has the power to flourish or demolish your property forever. In other words, customer orientation is the key to getting business success. […]

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How can good customer service increase sales?

How-can-good-customer-service-increase-sales

Do you know how important customer service is to a company?Increasing sales is the desire of every marketer or businessperson. However, it has never been easy. One of the most crucial factors having a great effect on sales is customer service.I realized that after months of failing to raise the number of my company’s customers […]

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How to increase customer value: 4 simplest secrets

customer experiences

Customers are the strongest community in the business world, who has the power to shut down a large enterprise just by purchasing goods from other brands. Therefore, I believe any businesspeople would care about improving customer value due to its importance in boosting profits and developing their company.Nevertheless, how many people know how to increase […]

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Why are SMEs struggling to grow?

50% of Small Medium Entrepreneurs shut down during their first 5 years. A big number isn’t it? If a business survives this time, it will have more chance to grow. But, how many SMEs can last 10 years and more? The truth is, only 1/3 of SMEs (based on researches of the US and Europe markets) survive […]

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One-Trick-Smart-Marketers-Use-To-Make-More-Money-Gingerbread-Marketing

Gross profit margin is the most important factor for a businessperson to analyze his firm’s financial circumstance. It shows him how many profits he has left after subtracting the cost of goods sold.Are you a businessman? Do you know how to increase your company’s gross profit margin?If the answer to the latter questions is “Yes,” […]

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